Work IQ Comes to Dynamics 365 Finance & Supply Chain: What to Prepare Now
Microsoft is taking the next major step in its AI strategy with Work IQ, bringing deeper business and workplace intelligence into Microsoft Copilot and AI agents.
October 6, 2026
Microsoft Copilot Usage-Based Billing: What Admins Need to Set Up Now
Microsoft Copilot usage-based billing is becoming an increasingly important consideration for organizations adopting AI across Microsoft 365 and Dynamics 365.
Dynamics 365 Contact Center: Live Supervisor Dashboards Now in Public Preview
Customer service teams increasingly need to respond to customer issues as they happen—not hours later when reports become available.
