Last Updated: 1st Jan 2025
At Magnifia IT Solutions Pvt. Ltd. (“Magnifia,” “we,” “our,” or “us”), we are committed to protecting your personal privacy and maintaining transparency about how we handle your data. This Privacy Policy explains how we collect, use, and store personal information whenever our website accessed https://magnifia-solutions.com, engage with our services, or otherwise interact with us online. By visiting our website or using our services, you acknowledge and consent to the practices described in this policy.
Purpose and Scope
This Privacy Policy applies to all individuals who interact with Magnifia through our website, digital platforms, or service inquiries. Whether you are a client, prospective customer, business partner, or a visitor browsing our site, this policy outlines the types of information we may collect from you, how that information may be used, and the safeguards we implement to protect it. It also explains your rights and choices regarding the data we collect, in compliance with applicable data protection laws.
Information We Collect
When you engage with Magnifia through our website or services, we may collect personal information that can identify you directly or indirectly. This includes data you voluntarily provide, such as your name, email address, phone number, company affiliation, job title, and location details when you fill out contact forms, sign up for newsletters, participate in surveys, or request product information or consulting services.
Additionally, we may receive information from third parties, such as business partners or service providers, who share information with us as part of our contractual engagements. For example, a client may provide your contact information so we can deliver consulting services or coordinate on a project.
How We Use Your Personal Information
The information we collect is used to provide a seamless, customized experience and fulfill our business obligations. We use your personal data primarily to respond to your inquiries, deliver our consulting and training services, manage client relationships, and ensure the successful execution of projects. We may also use your information to send you updates, industry insights, or marketing communications—always with the option to unsubscribe.
Furthermore, we rely on this data to improve our website functionality and user experience. Technical data helps us troubleshoot problems, analyze web traffic, and measure the effectiveness of our digital strategies.
We ensure that we only use your data for purposes that are clear, relevant, and consistent with the reason it was collected. We will never use your personal information for unrelated or materially different purposes without first notifying you or seeking your consent where legally required.
Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may use it to deliver our services or support our operations. This includes IT infrastructure providers, CRM platforms, cloud hosting services, analytics companies, marketing vendors, and legal or compliance advisors.
In situations where we work with external partners or subcontractors to deliver a service, they are contractually obligated to maintain the confidentiality and security of your data and to use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, regulation, or legal process—for example, in response to a subpoena or government request—or to protect the rights, property, or safety of Magnifia, our users, or others. In cases where system integrity or legal compliance may be at risk—such as fraud prevention, cybersecurity, or regulatory concerns—we reserve the right to take appropriate actions in accordance with applicable laws and internal protocols to protect our business operations and users.
Data Retention
We retain personal information for as long as necessary to fulfill the purpose for which it was collected, including providing services, completing business transactions, and maintaining records for audit or compliance purposes. Once your data is no longer required for these purposes, it will be securely deleted, anonymized, or archived in accordance with applicable data retention policies.
Where your information has been collected based on your agreement for a specific purpose, it will be retained only for the duration necessary to fulfill that purpose, unless a longer retention period is required under applicable laws or regulations.
Children’s Privacy
Our website and services are intended for use by adults and business professionals. We do not knowingly collect or solicit personal data from individuals under the age of 16. If you believe that a child under 16 has provided us with personal information without parental or guardian consent, please contact us immediately. We will take appropriate steps to delete the data from our records.
Data Security
We take data security seriously and employ industry-standard safeguards to protect your personal information. These measures include encryption, access controls, firewalls, secure data centers, and ongoing monitoring of our infrastructure. While we strive to protect your information, no online platform can guarantee 100% security. You are encouraged to take precautions, such as using strong passwords and logging out of accounts when accessing from shared devices.
International Transfers and Legal Basis (EEA Users)
For individuals in the European Economic Area (EEA), United Kingdom, or other regions with similar data protection laws, Magnifia ensures that any transfer of personal data outside your jurisdiction is done with adequate safeguards. We may rely on standard contractual clauses, lawful business interests, or your explicit consent as the legal basis for such transfers.
Depending on the context, we may act as either a Data Controller or Data Processor. We process data based on legitimate interests, contractual obligations, legal requirements, or, in some cases, your consent. You have the right to request further details about the specific legal basis applicable to your situation.
Your Rights and Choices
You may have certain rights under data protection laws, including the right to access, correct, delete, or restrict the use of your personal information. You can also object to certain types of data processing or withdraw consent previously given, without affecting the lawfulness of processing done prior to withdrawal.
If you would like to exercise any of your rights, please contact us using the information provided in the Contact section below. We will respond to verified requests within the timeframes required by applicable law. We do not charge a fee unless your request is excessive, repetitive, or manifestly unfounded.
Data Protection Rights
Individuals may have certain rights regarding their personal information, depending on the applicable data protection laws in their region. These rights can include the ability to access the personal data we hold, request corrections or updates, ask for deletion where appropriate, or object to how the data is being processed.
In some cases, individuals may also request that their data be transferred to another service provider or withdraw previously given consent, without affecting the lawfulness of prior processing. If you wish to exercise any of these rights, you may contact us through the details provided in the Contact section of this policy. We are committed to reviewing and responding to all such requests in accordance with relevant legal requirements and timelines.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the content, policies, or data practices of those external websites. We encourage you to review their privacy policies before submitting any personal data to them.
Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our data practices or legal obligations. Any updates will be posted on this page with the revised “Last Updated” date. Your continued use of the website after any changes signifies your acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please feel free to reach out:
Magnifia IT Solutions Pvt. Ltd.
Email: info@magnifia-solutions.com
Website: https://magnifia-solutions.com/
Location: Hyderabad, India